Privacy policy

Legal notice

By accessing this website, you agree to these terms and conditions without limitation.

Publisher of the Website

Marine Coton is a registered company under the no. (SIRET): 901 002 170 00016

The website is edited by www.marinecoton.com

Editorial manager:  Marine Rautureau
E-mail:
Address: 21 rue de Longchamp, 92200 Neuilly-Sur-Seine

VAT number : FR60901002170

The host

The website www.marinecoton.com is hosted by OVH

2 rue Kellermann, 59100 Roubaix – France

Website www.ovh.com

Development

Marine Coton

Address: 21 rue de Longchamp, 92200 Neuilly-Sur-Seine

Website: www.marinecoton.com

Photo credit: Marine Coton

Personal data protection policy

La politique deThe personal data protection policy described below details the rights and obligations of Marine Coton and Customers for the use of data as well as information relating to cookies. It supplements the General Conditions posted on the Website.

Marine Coton employs all the means to guarantee the protection and the confidentiality of the data collected near the Customer on the Website.

The collection of personal data is necessary in particular for the management of the orders on the marinecoton.com website (Hereafter: “Website”) or at the time of the exchanges by email, mail or telephone with the Customer.

In the case where the Customer would not inform the required information, Marine Coton could be in the incapacity to follow up the request or the Order. The other fields known as “optional” allow Marine Coton to improve services. They are left with the discretion of the Customer who can choose to supplement them or not.

The information collected concerning the Customer can be transmitted to technical service providers or subcontractors of Marine Coton. The Customer has the possibility of refusing to transmit his personal data to a third, knowing that this refusal could give place to an incapacity to treat his/her Order.

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The information that Marine Coton will have to collect are:

  • The identity of the Customer,
  • The Customer contact details (email address, postal address, telephone…),
  • The personal preferences of navigation on the Website such as the language,
  • Data related to the follow-up of Orders and purchase invoices,
  • Data communicated to the customer service,
  • The Customer’s bank details when placing an order on the Website.

Marine Coton processes personal data for the following purposes and legal bases:

  • To treat and follow the contracts, the orders Customer online, the deliveries, the payments and the returns,
  • To index the purchases carried out by the Customer,
  • Ensure the security of online transactions, prevent incidents of fraud and manage unpaid or disputed orders,
  • Manage customer relations in the context of requests for information or comments,
  • Optimize the customer experience by adapting services to the information collected,
  • Carry out statistical analyses, satisfaction surveys or other studies to measure and improve the website’s audience, commercial activity and products,
  • To send information about offers, news or events based on the Customer’s consent and on the communication media of his choice,
  • To manage Customer participation in events,
  • To process the Customer’s navigation data via cookies on the basis of the Customer’s consent,
  • To respect legal obligations, in particular fiscal obligations with the conservation of purchase invoices,
  • Manage and respect the Cosmeto-vigilance with regard to the EU Regulation 1223/2009 of November 30, 2009 on cosmetic products.

The payments are carried out via a platform of protected payment to ensure the safety of the purchases carried out on www.marinecoton.com and to fight against the fraud.

In the case where a risk of fraud is detected, Marine Coton is able to ask and analyze additional supporting documents before sending the Order. If the received documents do not make it possible to confirm the safety of the Order, this one will be cancelled. Marine Coton will preserve the additional supporting documents until the payment by the bank of the Customer.

The personal data Customer are treated by the following people:

  • Internally, by Marine Coton staff,
  • External technical hosting and website maintenance providers,
  • External providers of online payment services,
  • The external providers of prevention against the fraud,
  • The external logistic and transport providers,
  • Social networks when you accept the deposit of cookies,
  • The external providers of organization of events.

Marine Coton determined the duration of conservation of the data by respecting the legal obligations as well as the recommendations of the National Commission Informatique et Libertés (CNIL).

In accordance with the general regulation on the data protection, the Customer has a right of access, of correction, erasure, limitation, portability, opposition and withdrawal of any given consent concerning his personal information. These rights can be exerted directly near Marine Coton by justifying identity by email to the following address: or by mail to the following address: Marine Coton – Service Relations Clientèle – 21 rue de Longchamp, 92200 Neuilly-Sur-Seine.

The Customer can also lodge a complaint with the CNIL online via the website www.cnil.fr or by mail with the following address: 3 place Fontenoy – TSA 80715 – 75334 Paris Cedex 07.

The personal data of Customers may be destined for use abroad, including outside the European Union, in the context of the intervention of external service providers. The data is transferred in accordance with the regulations of personal data protection.

Cookies

Cookies are likely to be deposited on the www.marinecoton.com website. There are several categories which are either emitted directly by Marine Coton and its service providers, or by thirds:

  • So-called « strictly necessary » cookies which are essential for navigation on the Website in particular at the time of the placing of order. Their suppression can generate problems of navigation such as the incapacity to place an Order on the Website. 
  • So-called « functional, performance, targeting and social media » cookies, which require the Customer’s consent. They are not necessary for browsing but they allow us to optimize the Customer experience.

The production and use of Cookies by third parties on the Website is subject to their compliance with the Customer’s privacy protection policies.

It takes the form of computer applications such as the social networks Facebook, Instagram or links that allow either the Customer to share with others certain sections of the website by clicking on « share » or people to know the opinion of the Customer who will have clicked on the « like » mention.

In the case where the Customer is connected on the social network concerned, the social network will be able to identify him/her and to follow his/her navigation on the www.marinecoton.com Website.

Marine Coton does not have any control on the collection of information carried out by the social networks during the navigation of the Customer on the Website.

The Customer can consult the policies of data protection and configure his choices in the parameters of his account on the social networks concerned.

Also, the Customer can, at any time, oppose the recording of cookies and delete them by going to the settings of the browser he/she is using.

Thus, the Customer can configure his browser settings either by accepting and saving cookies, which will be systematically saved with each content consulted, or by refusing cookies on a one-time or systematic basis.

Any parameter setting of the navigator by the Customer could involve the modification even the deterioration of navigation on the Website. In this case, Marine Coton declines any responsibility.

Marine Coton reserves the right to modify at any time the present Policy of protection of the personal data. They will apply immediately as of their modification.